By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
If your passport has been lost or stolen while on your travels abroad, cover is available to claim for the replacement costs to get you back on the road as soon as possible.
If your passport is lost or stolen from your person, for example, taken from your bag without your knowledge while you were carrying it OR lost or stolen when locked in a safe or safety deposit box, you can claim:
When making a claim for your lost or stolen passport, you must provide the written police report and receipts for all costs incurred. No policy excess applies to claims related to the loss or theft of travel documents.
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the policy wording for the full details on what’s covered and not covered.
Here are some of the main things that aren’t covered:
We’re here to help if you have a question about travel insurance.
For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Please select your country of residence