Am I covered by travel insurance if my cash has been stolen?

If you purchased the Explorer Plan and your money was stolen or lost while carried on your person or left in a locked safety deposit box then cover is available.

What does World Nomads cover if your cash has been stolen?

We define money as: cash, any legal currency, travellers’ cheques, cheques, postal and money orders held by you for social domestic and/or pleasure purposes.

You can claim up to £500 (UK policy)/ €625 (IRISH policy) per person for lost or stolen money although there is a maximum payable limit of £200 (UK policy)/ €250 (IRISH policy) per person for cash unless you are under 16 years, in which case the maximum payable is £50 (UK policy)/ €65 (IRISH policy).

There is also an excess of £75 (UK policy)/ €90 (IRISH policy) applied per person in the event of a claim (no excess applied to cash claims for those under 16 years).

What you must do if your money is stolen or lost

  • go to the local police station asap for a written police report if your money has been stolen. You’ll need to do this within 24 hours of the discovery of the theft.
  • find and keep the evidence of the initial withdrawal of the cash that was stolen or lost.
  • provide evidence of how you coped financially immediately after the loss (e.g. currency exchange/withdrawal slips, bank/credit card statements).

What's not covered:

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the policy wording so you'll know exactly what is and isn't covered.

Your claim may be denied if you did not exercise reasonable care in protecting your money against theft.


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We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

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Phone

For policies purchase on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

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For policies purchased before 1 November 2018:


0330 660 0738


+44 (0) 330 660 0738